The Leader in Sports Loyalty & Engagement
Our powerful Season Ticket Holder / Fan Rewards, Student Attendance, Watch Party, and Kids Club apps help you reward and engage with fans 365 days a year.
Popular Use Cases
One system, Many Solutions
Season Ticket Benefit Program
Reward ticket purchases, concession & merchandise spend, attendance, sponsor interactions and more...
Student Attendance & Communication App
Reward early, prolonged and consistent attendance while remaining in constant contact through push notifications and more...
Kids Clubs
Powerful tools to administer youth membership clubs including auto renew, dedicated app, kiosks, fulfillment tracking reading programs, sponsor interactions, and more...
Bar Watch Parties
Reward fans and monetize partnerships. Dedicated apps with mapping, check ins, dwell time tracking, advertisements, couponing, prizing and more...
Core C2P Features
Flexible Rewarding of Game Watch and/or Attendance
Reward TV Watching: Don't leave anyone out because of COVID-19 restrictions
Multi-Channel Attendance: Geo-fence, bluetooth beacons, ticket scans, and kiosks measure attendance and dwell time to the second
TV, Radio, and Live Streams: Support for streaming service linking, even premium
Shape Fan Behavior: Award bonus points to fans arriving early, or staying later into the game. For watching, reward continued watching and engagement
Engaging & Sponsor-able
Trivia and Polls: Engage all year with sponsor-able trivia, video trivia, and polls
Live and On Demand Videos: Provide exclusive content via live stream and video stories (you can even charge a fee)
Photo Contests: Reward fan selfies, gallery display, sponsorship and more
Pick'em Challenges: Fans pick various stats and scores pregame to win points
Best in Class Communication Tools
Rich Push Notifications: Attach links, images, animated gifs, and even video
Stories: Just like Instagram, distribute content in story format including images, video, ads, links, trivia, polls, and emoji
Inbox: Coupons and messaging live in app regardless of push notification subscription
Segmentation | Unlimited | Engagement Metrics
Change Fan Behavior
Punch Cards: Incentivize multiple event attendance with point bonuses, prizes, and sweepstakes entries for completed cards
Leaderboards: Let fans compete for rank, and build custom leaderboards for groups
Membership Level: Like frequent flyer programs, rewards your best fans with status
Partner Offers & Discounts
Member Only Deals and Discounts: Present offers to all members, a segmented group, or even sell access to discounts as an added benefit
Redemption Limits: Limit max redemptions and apply cooling off period (once a day, month, year)
Flexible Redemption: Display cashier instructions, promo code, barcode, or QR code
Map View & Geo Fences: Plot partners on a map for easy access. Optional require GPS location verification before redemption
Prize Store
Prize Types: Sweepstakes, Auctions, Items, and Digital Coupons
Flexible Options: Apparel sizing, shipping charges, multiple winners, budget management, 3rd party fulfillment integration
Segmentation | Inventory Management | Easy Fulfillment
Location Based Messaging
Beacon Triggered: Micro location powered by cheap bluetooth beacons, Send push notification and award points when walking past concessions, visiting sponsors, entering parking lots and more...
Geofence Triggered: Send push notification and award points for entering particular buildings or areas
Attendance Based: Effortlessly welcome fans when they arrive, alert fans which gates have the shortest lines, communicate with all fans at the game, and thank them for coming when they leave the parking lot
Revenue Generation
Advertising: Custom ad system to present partner graphics, measure impressions and visits in various forms including ad blocks, custom app pages, stories, trivia, and polls
Sponsorship Engagement: Award points for visiting sponsor locations. Reward custom interactions like booking a room, taking a test drive, buying a product online
Sell Anything: Sell experiences, membership, access, parking, merchandise, seat upgrades, directly in app, with one click using stored credit card
Reward All Spending
Ticket Purchases: Our decade long relationship with Ticketmaster, Paciolan, and most ticket providers allow us to track and reward purchases, create early payment benefits, and bonus particular events
Concessions and Merchandise: Track and reward fan purchases at the game and online, bonus particular skus and provide discounts
Partner purchases: Using various methods reward purchases made at partners
Happens automatically in the background: Detailed Analytics
Season Ticket Renewal
Predict: The vast amount of data collected by the FanMaker system has proven to be able to predict renewal probability and provide important fan details useful for renewal conversations
Rewards: Repeated fan surveys have shown season ticket members renew earlier when rewards are in place, and cite FanMaker rewards programs as a top 3 reason for renewal
Custom Renewal Website: Create an engaging data powered site for season ticket holders to manage their renewal options. Customized presentation based on their attendance
